At Freshway Produce Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or make inquiries.

1. Information We Collect We collect information in the following ways:

  • Personal Information: When you contact us or make inquiries, you may provide us with your name, email address, phone number, and company details.

  • Non-Personal Information: We collect data such as IP addresses, browser type, operating system, and pages visited to improve your website experience and analyze trends.

  • Cookies: Our website uses cookies to enhance user experience and analyze website performance. You can control cookie settings through your browser.

2. How We Use Your Information The information we collect may be used for the following purposes:

  • To respond to inquiries and provide customer support

  • To send you information about our products and services, when requested

  • To improve our website and services

  • To comply with legal obligations or protect our rights

3. How We Protect Your Information We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, conducting our website activities, or providing services to you. These third parties are bound by confidentiality agreements to protect your data.

5. Your Rights and Choices You have the right to:

  • Access, correct, or update your personal information

  • Request the deletion of your personal information

  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Third-Party Links Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any external websites you visit.

7. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically for any updates.

8. Contact Us If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us.

9. SMS Messaging No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • By submitting your phone number through the Site or any related form, you are authorizing us to send you text messages and notifications. Message/data rates may apply. Reply STOP to unsubscribe from any message sent by us.

  • Messages may include notifications, updates, and promotional information. Texting cadence will vary based on user interactions and preferences.